We run last mile delivery in Singapore like no others. Period.
A typical last mile delivery company will collect parcels, sort them, and deliver them in the next 3 days. The recipients often do not know when to expect their deliveries.
They can try their luck finding the carrier’s customer service number (if it has one to begin with) or stay on the line forever before getting any update.
At CMS, we offer 2-, 4- and 9-hour delivery slots for NEXT-DAY and SAME-DAY delivery. This is far more superior and customer-centric. We enhance our offering by operating a dedicated Client Service Hotline that is second to none in the industry.
You can expect almost an instant response from our team that is never short of tender, loving care.
Additionally, our last mile delivery service is perfect for e-commerce, retail shop/outlet and we also offer reliable document delivery service in Singapore.
Our modus operandi is probably more costly. But we believe this is what sets us apart from other last mile delivery companies in Singapore. It’s as good as having your own team!
The CMS Advantage
Multiple time-slot options for Same-Day/ Next-Day delivery
Reliable Delivery Management System allowing mass uploading of jobs, tracking and customizing reports
We work on your terms; not our templates
Highest shipping insurance for every delivery
Pre-Delivery alerts via SMS, WhatsApp or email
EV deliveries to reduce our carbon footprint
Meet and know the management; this is our secret for long lasting relationship
Trusted By
Innovative Solutions
Our client is an MNC with several key businesses operating close to 1,000 locations in Singapore.
For many years, it had employed a big logistics company to run its daily scheduled delivery service, or ‘milk-run’ as we call it in our industry. They wanted a better approach to doing this and reached out to us to come up with an innovative solution.
The objective was to drive down its delivery cost without sacrificing quality of service.
We did it. It was one of our proudest achievements. We ran the operations for the clients for about 10 years, saving them close to at least $3 Mil in cost!
Tender, Loving, Care
Our partner is an MNC with offices in about 50 countries globally. It had a long-standing relationship with its delivery vendor.
However, they needed more and felt that their existing vendor could not handle some of its processes well. Thankfully, one of its employees knew of us.
As a last-mile partner, not only do we handle all the physical deliveries and collection of goods, but we also literally help take a big chunk of customer service work from our client.
We handle changes of addresses, timing, and calls to its customers. It’s really a TLC way that few companies offer.
The secret to our success was not in the delivery but the backend admin support rendered.
Best Delivery
Certainty, EVERYDAY
One of our clients is a market leader in beauty and health products. They used to offer only 2-3 days delivery service from 9am to 10pm for their customers. They realized that by doing so it was no different from its closest competitor.
They wanted to elevate its customers’ buying experience and offer something better.
CMS was engaged to provide both next-day and a future-date delivery service where customers are entitled to a more certain 4-hr delivery window. Did we mention delivery is also done on Sunday and Public Holiday?
Naturally, customer satisfaction increased and despite a slight cost pressure, it cemented its market position.
Last Mile Delivery Frequently Asked Questions (FAQs):
By using last mile delivery services in Singapore, businesses can ensure faster deliveries, improve customer satisfaction, and optimise logistical costs, especially for e-commerce and document delivery services.
Last mile delivery companies in Singapore leverage technology, optimised routes, and local delivery hubs to ensure quick and accurate deliveries to customers. They cater to various industries, including e-commerce, retail, and document delivery.
Last mile delivery plays a critical role for e-commerce businesses in Singapore by ensuring that products are delivered quickly and efficiently to customers. Reliable last mile delivery companies enable e-commerce platforms to meet customer expectations for same-day or next-day delivery.
Due to our retail shop/outlet network, e-commerce customers can also choose to pick up their orders from the brick-and-mortar stores island wide.
The cost of last mile delivery in Singapore varies depending on factors such as delivery distance, package size, and the type of service required (e.g., express or standard delivery). Contact us for a customised quote.
Yes, we provide specialised solutions for delivering bulky items as part of our last mile delivery service in Singapore. Our fleet is equipped to handle large, heavy parcels, ensuring safe and timely delivery.
Last mile delivery companies in Singapore use a variety of vehicles depending on the package size and delivery requirements. These can range from motorcycles and bicycles for small parcels or documents to vans and trucks for larger deliveries.
E-commerce businesses can benefit from faster delivery times, real-time tracking, and improved customer satisfaction when partnering with reliable last mile delivery companies in Singapore. These partnerships ensure that customers receive their products promptly, enhancing the overall shopping experience.
We are able to deliver up to 5000 orders a day.
We work on your terms; not ours.
It is our area of growth to be honest. Our solutions will drive down our carbon footprint and help optimize everyone’s costs.
Ready To Channel Your Last Mile To CMS?
Our Last Mile delivery solutions can help your business produce a strong return on investment. Allow us to free you so that you can focus on growing your business. Get in touch with us to discuss how we can best support your logistics needs.
